By Train.. Get off at New Street Station Birmingham. Walk straight through the Bullring Centre, out of the glass doors and turn right down the steps and past St Martin's Church on your left and the Rag Market to your right. Walk down Moat Lane bearing right at the Sing Fat Supermarket, 321 is down on your left hand side, look for Mooch.

Car parking is very limited at 321 and you are advised to park on the nearest pay and display car park at Moat Lane. When you get to the building, walk down the side where there is a buzzer system. press [1] for Questions Publishing and the National Literacy Association.